Return & Refund Policy

Effective Date: April 2026

At Somnair Pro, we stand behind our product with a 100-Day Money-Back Guarantee. If Somnair Pro is not right for you, we will make it right.

100-Day Money-Back Guarantee

You have 100 days from the date you receive your Somnair Pro to request a full refund. Because our device works by progressively strengthening your throat muscles over time, we require a minimum of 30 consecutive nights of use before a return can be processed. This policy exists for your benefit—to give your body enough time to respond to the treatment and experience real, measurable improvements.

To be eligible for a return, the following conditions must be met:

• You must have used the device for a minimum of 30 consecutive nights.
• The device must be returned in its original packaging.
• You must provide your order number or proof of purchase.

To initiate a return, contact us at contact@somnairlabs.com. Once your request is approved, we will provide you with a return shipping address and detailed instructions. Items returned without prior authorization will not be accepted.

Damaged or Defective Items

If your order arrives defective or damaged during shipping, please contact us within 48 hours of delivery at contact@somnairlabs.com. We will assess the issue and provide a replacement or full refund, as appropriate.

Lifetime Warranty

Somnair Pro comes with a lifetime warranty covering electronic defects in the device. If your device malfunctions due to a manufacturing defect, we will replace it free of charge.

This warranty does not cover adhesive patches, which are consumable accessories, or damage resulting from misuse, improper handling, or modifications.

Non-Refundable Items

The following items are not eligible for return or refund:

• Adhesive patches or other consumable accessories.
• Gift cards.
• Orders for which the 100-day guarantee period has expired.

For questions about eligibility, contact us before initiating a return.

Exchanges

We do not offer direct exchanges. If you need a replacement, please initiate a return and place a new order once your return has been approved.

Refunds

Once your return is received and inspected, we will notify you of its approval status by email. If approved, the refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional processing time.

If more than 15 business days have passed since your return was approved and you have not received your refund, contact us at contact@somnairlabs.com.

Contact Us

For questions regarding returns, refunds, or warranty claims:

Email: contact@somnairlabs.com