Privacy Policy

Last updated: April 13, 2026

Somnair Pro (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete another transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card, debit card, financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services, including from your device when you use our products or services, visit our website, or interact with cookies and similar technologies.
• From our service providers, including when we engage them to provide certain technologies or when they collect or process personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing, Tailoring, and Improving the Services

We use your personal information to provide you with the Services, including to:

• Perform our contract with you.
• Process your payments.
• Fulfill your orders.
• Remember your preferences and items you are interested in.
• Send notifications related to your account.
• Process purchases, returns, exchanges, or other transactions.
• Create, maintain, and otherwise manage your account.
• Arrange shipping.
• Facilitate returns and exchanges.
• Enable you to post reviews.
• Create a customized shopping experience, such as recommending products related to your purchases.

This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail.

We may also use your information to show you online advertisements for products or services on the Services or other websites, including based on products you previously purchased, added to your cart, or viewed, and other activity on the Services.

Security and Fraud Prevention

We use your personal information to:

• Authenticate your account.
• Provide a secure payment and shopping experience.
• Detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity.
• Protect public safety.
• Secure our Services.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account access details with anyone else.

Communicating With You

We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws and respond to valid legal processes, including requests from law enforcement agencies or government authorities.

We may also use your information to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy.

Such circumstances may include:

• With Shopify, vendors, and other third parties that perform services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• With business and marketing partners to provide marketing services and advertise to you.
• When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as when shipping products to you or when you use social media widgets or login integrations.
• With our affiliates or within our corporate group.
• In connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy.
• To comply with applicable legal obligations.
• To enforce applicable Terms of Service or policies.
• To protect or defend the Services, our rights, and the rights of our users or others.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services.

Information you submit through the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than the country in which you reside, to provide and improve the Services.

To help protect, grow, and improve our business, we may use certain Shopify-enhanced features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify.

To learn more about how Shopify uses your personal information and the rights you may have, you may review the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on them.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction.

If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute or perfect security.

How long we retain your personal information depends on several factors, including whether we need the information to:

• Maintain your account.
• Provide you with the Services.
• Comply with legal obligations.
• Resolve disputes.
• Enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information.

These rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by applicable law.

Right to Access or Know

You may have the right to request access to the personal information we hold about you.

Right to Delete

You may have the right to request that we delete personal information we maintain about you.

Right to Correct

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to Portability

You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, subject to certain circumstances and exceptions.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information or the processing of your personal information for purposes considered to be targeted advertising under applicable privacy laws. You may exercise this right on our Data Sharing Opt-Out page.

Managing Communication Preferences

We may send you promotional emails. You may opt out of receiving these communications at any time by using the unsubscribe option included in our emails.

If you opt out, we may still send you non-promotional communications, such as messages about your account, purchases, or orders.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of these rights.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact information provided below.

Depending on where you live, you may have the right to appeal our decision by contacting us or to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent United Kingdom authority, unless the information is transferred to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide any notice required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Email: contact@somnairlabs.com